Frequently Asked Questions
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Pacific Northwest Chiro works with many major insurance plans, including:
Regence
Medicare
Premera Blue Cross
Aetna
Kaiser Permanente
UnitedHealthcare
Community Health Plan of Washington
Insurance coverage and patient responsibility vary by individual plan. Our team can help you understand your benefits and anticipated costs before beginning care.
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In most cases, you do not need a referral to schedule an appointment with a chiropractor. You can contact Pacific Northwest Chiro directly to schedule your initial examination.
Some insurance plans may have specific referral or authorization requirements, so we recommend verifying your individual benefits. Our office can help check your coverage before your visit.
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Your first visit begins with a detailed consultation and examination to better understand your symptoms, health history, and goals. Your examination may include orthopedic testing, range-of-motion and movement assessments, posture analysis, and radiographs when clinically appropriate.
After your examination, Dr. Cross will review the findings with you and discuss what may be contributing to your symptoms. If care is appropriate, we will develop an individualized treatment plan based on your specific needs rather than a one-size-fits-all approach.
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Yes. Pacific Northwest Chiro has on-site digital X-ray capabilities. Radiographs may be recommended when clinically appropriate to help evaluate spinal structure, alignment, or other findings relevant to your condition.
X-rays are not required for every patient. Whether imaging is appropriate will be determined based on your health history, symptoms, and examination findings.
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Pacific Northwest Chiro provides care for a variety of musculoskeletal and spine-related conditions, including low back pain, neck pain, sciatica, disc bulges and herniations, degenerative disc conditions, postural problems, and injuries related to auto accidents.
Because similar symptoms can have different causes, care begins with an examination to identify the factors contributing to your condition and determine an appropriate treatment plan.
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Non-surgical spinal decompression is a traction-based therapy designed for certain disc and nerve-related conditions. The treatment uses controlled cycles of traction and relaxation to gently apply and release tension through the spine.
Treatment parameters such as the angle, tension, and duration are customized based on your examination findings and the spinal region being treated. Spinal decompression may be used for certain patients with disc bulges, herniated discs, degenerative disc conditions, or radiating pain such as sciatica.
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Both therapies use controlled traction forces, but they may be used for different treatment goals. Traditional traction can be used to improve mobility, reduce muscular tension, and address certain postural or spinal mechanical problems.
Spinal decompression is generally directed toward specific disc and nerve-related conditions. Treatment parameters are adjusted to target the affected spinal region based on your examination findings. Dr. Cross will determine which approach, if either, is appropriate for your condition.
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Yes. Pacific Northwest Chiro evaluates and treats patients injured in auto accidents. Care begins with a detailed history and examination to document your injuries, symptoms, and functional limitations.
When appropriate, treatment may include chiropractic care, therapeutic rehabilitation, traction, and other services based on your examination findings. We can also work with auto insurance claims and attorneys when applicable.
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Pacific Northwest Chiro accepts insurance as well as self-pay patients. Your individual cost will depend on your insurance benefits, deductible, copay, coinsurance, and the services included in your treatment plan.
For patients paying directly for care, we can review available payment options and expected costs before beginning treatment so you understand your financial responsibility.
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Yes. Family members are welcome to accompany you to your appointment when needed. We understand that childcare and scheduling can sometimes make attending appointments difficult.
We simply ask that children remain supervised so that Dr. Cross can safely perform your examination and treatment.
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Pacific Northwest Chiro is located in Federal Way, Washington. Our clinic provides chiropractic care, therapeutic rehabilitation, and non-surgical spinal decompression in a private clinical setting.
For specific directions, parking information, or accessibility questions, please contact our office before your appointment and we will be happy to help.
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